Midweek Material (November 3, 2021)

“Midweek Material” curates articles, podcasts, videos, etc. on a variety of topics including law, marketing/sales, productivity and more.


Key Salesforce automations to increase efficiency [Article]:

Sales automation techniques are only going to get more important for businesses. A third of all sales tasks can be automated, which empowers teams to build their own rules, processes, and workflows, creating greater time and budget-saving efficiencies for companies of all sizes.


Tips from former FBI hostage negotiator on how to improve your sales interactions [Podcast]:

People get mad when they’re not heard.  It seems like ridiculously obvious.  But very few businesspeople go into a negotiation to hear the other side out because they are so determined to be heard.  I got a case I got to make, I got a value proposition I got to give, I got an argument I have to make, I have to explain to them what my position is.  The Stephen Covey advice from way back, “seek first to understand and then be understood,” this is a tactical application of that.  Seek first to demonstrate understanding in order to be understood.  I get my point across much quicker, I can get it into your brain if I know that the biggest obstacle to you hearing my case is you have to be heard out first. 


Three insights into Gen Z [Article]:

It’s safe to say that Gen Z is dismantling the way we approach our industry, but I believe it’s a welcome (and frankly overdue) dismantling. For years we’ve been telling ourselves to give the brand over to the consumer — to let go, to take risks, to wear overalls; and in many ways, Gen Z represents the final push to get us there, giving us the permission to do the things we’ve always wanted to, but have been hesitant to fully embrace.


The source of courage [Video]:


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